Refund policy
Our customer satisfaction policy
At AM International, your satisfaction is our priority. If, for any reason, you are not completely satisfied with your purchase, we will guide you through the return or exchange process.
Return conditions
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You have a period of14 daysYou can contact us from the date of receipt of your order to request a return or exchange.
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Products must be returned in their original condition.unused, undamaged, and in their original packaging.
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Personalized or promotional products are not eligible for return except in the case of a proven defect.
Return procedure
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Contact us at the following email address: aminternational1402@gmail.comspecifying your order number and the reason for the return.
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We will send you a confirmation and a return label if applicable.
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Pack the product carefully and return it to the address provided.
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Upon receipt and verification of the product, we will proceed with the exchange or refund.
Repayment
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The refund is processed within a certain timeframe.7 to 14 daysafter receiving the product.
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Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product.
Trades
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You can request a product exchange subject to availability.
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Contact us to check the availability of the desired product before sending your return.
Need help?
For any questions regarding returns or exchanges, our customer service is at your disposal:
📧 aminternational1402@gmail.com
📞 +33 7 83 52 03 14